Shipping and Returns

Shipping

Southern Comfort Wellness ships all orders through FedEx, anywhere in the United States. We will also ship all orders same-day, if they are placed before 11 AM Eastern Time Monday – Friday. Transit times exclude Saturday and Sundays and Federal holidays. Payment, receipt, and tracking information are provided via email after orders are completed.

We can ship to any street address in all 50 states, including Alaska and Hawaii. If you have a PO Box, we can ship your order via FedEx SmartPost, which takes 2 to 7 business days for delivery.

How soon does Southern Comfort Wellness ship my order?
Orders placed Monday-Friday before 11 AM Eastern go out on the same day. Orders placed after 11 AM will be shipped the following business day.

Returns

Southern Comfort Wellness offers a 30-day money-back guarantee on cbdMD products. If you’re not 100% satisfied, reach out to our customer service, and we’ll make it right – simple as that. If your product needs to be returned, we’ll send you the return label.

What products are eligible for return or exchange?
30 day return on cbdMD products only.
How do I return my order?
For cbdMD products, simply contact our customer service Team. Returns can be mailed or sent from any FedEx shipping location.
Return labels are included in purchased products.
Can I request a refund?
Yes, you can request a refund within 30 days of your purchase date – no matter the order size; you can receive a full refund if you’re not 100% satisfied with all of the products from Southern Comfort Wellness.
Where can I take my Southern Comfort Wellness order to be returned?
If you’ve received a return label from us, you can take your Southern Comfort Wellness order to your nearest FedEx shipping location.
How long does it take to receive a refund?
It may take up to 3 to 5 business days – depending on your bank – for you to receive your refund once it’s been processed.
How is my refund issued back?
Your refund is sent through your original form of payment.
Can I speak directly to someone at Southern Comfort Wellness about returns and refunds?
You can speak with our customer service team directly at 772-617-0424 for questions or concerns about returns and refunds, or you can email us at store@southerncomfortwellness.com